One of the major forces reshaping call centers and sales teams is the migation to SIP. CallWorxx is an industry leader in providing reliable, high-quality, outbound and inbound calling, covering all enterprise communications. When VoIP is coupled with SIP Trunking customers can immediately initiate connections from their computers or smartphones in a far less expensive manner.

SIP allows call centers and sales offices to operate more efficiently, increases agent productivity, reduces call abandonment, cuts costs and supports collaborative communications, with rich features such as transfers, conferencing, recording, queue visibility and caller details provided by our SIP solution. You can also connect with your customers by skills-based routing according to availability.

The use of SIP Trunking improves call center agent productivity and leverages SIP-based services to reduce operating costs and deliver operational flexibility. So as to help our customers handle high volume call demand and complex voice features, we provide them with flexible and affordable call center and sales agents tools with web-based management and interfaces.

One of the most important aspects of using our services is to enable scalability and capability to manage different levels of call volume by utilising capacity on-demand. SIP trunks are flexible in connecting to call centers and enablecommunications through a multitude of IP connections. It also allows enterprises to focus on their core business and realise substantial cost savings.

More efficiently operations that increases agent productivity
Reduces call abandonment, cuts costs and supports collaborative communications
Rich features such as transfers, conferencing, recording, queue visibility and caller details
Connect with your customers by skills-based routing
Delivers operational flexibility to handle high volume call demand
Scalability and capability to manage different levels of call volume
Focus on your core business and realise substantial cost savings

Contact us for a free test account and see for yourself how our CallWorxx call center and sales agents solution really will work for you.

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